Privacy Policy

Effective Date: July 22, 2026

Trinity Woods Catholic Retreat Center (“Trinity Woods,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways: information you provide directly, and information gathered automatically when you visit our site.

Information You Provide

• Name, email address, mailing address, and phone number
• Retreat registration and reservation details, including dates, group size, and stay preferences
• Dietary restrictions, accessibility needs, or other accommodation requests you choose to share
• Prayer requests, questions, or messages submitted through our contact forms
• Donation information, including billing details processed through our third-party payment provider
• Email newsletter subscription preferences

Information Collected Automatically

• IP address and general geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on the site, and referring website
• Cookie and similar tracking technology data

How We Use Your Information

We use the information we collect to:

• Process and confirm retreat registrations and reservations
• Communicate with you about your stay, including schedules, directions, and what to bring
• Respond to inquiries, prayer requests, and general questions
• Process donations and issue acknowledgment letters or receipts
• Send newsletters, retreat announcements, and ministry updates when you have opted in
• Improve our website, programs, and visitor experience
• Comply with legal, tax, and accounting obligations

Sensitive Information

Some information you share with us — such as prayer intentions, spiritual direction requests, or health and dietary needs — is personal in nature. We treat this information with discretion and share it only with the staff or clergy who need it to serve you. We do not sell, rent, or trade this information under any circumstances.

Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, keep the site functioning properly, and understand how visitors use our pages. We may use analytics services such as Google Analytics, which collect information about site usage in aggregate.

You can disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are turned off.

Third-Party Services

We work with trusted third-party providers to operate our website and ministry. These may include payment processors, email marketing platforms, reservation and registration systems, and website hosting and analytics providers.

These providers have access to your information only to perform services on our behalf and are obligated not to disclose or use it for any other purpose. Each maintains its own privacy policy governing its handling of your data.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With service providers who help us operate our website and ministry
• With retreat leaders or group organizers, limited to what is necessary to coordinate your retreat
• When required by law, subpoena, or other legal process
• To protect the rights, property, or safety of Trinity Woods, our guests, or others

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining guest records, honoring donor acknowledgment obligations, and meeting legal and tax requirements.

Your Choices and Rights

• Email preferences: You may unsubscribe from our newsletters at any time using the link at the bottom of any email.
• Access and correction: You may request a copy of the personal information we hold about you, or ask us to correct inaccurate information.
• Deletion: You may request that we delete your personal information, subject to any records we are legally required to retain.

To make a request, contact us using the information below.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site. When minors attend retreats or youth programs, registration information is collected from a parent, guardian, or authorized group leader. If you believe a child has provided us with personal information directly, please contact us and we will remove it.

Links to Other Websites

Our website may contain links to parish, diocesan, or other external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

Trinity Woods Catholic Retreat Center
N10884 Hoinville Road
Trego, WI 54888

Email: info@trinity-woods.com
Phone: (715) 319-3064